2-08-2013

New VA Programs Streamline Claims Processing and Expand Awareness

The Department of Veterans Affairs (VA) has launched a new initiative that could eliminate the requirement for an in-person medical examination for some veterans and shorten the time it takes to process disability compensation claims. The initiative, called Acceptable Clinical Evidence (ACE), was developed by both the Veterans Health Administration (VHA) and the Veterans Benefits Administration (VBA) to provide a veteran-centric approach for disability examinations. Use of the ACE process opens the possibility of doing assessments without an in-person examination when there is sufficient information in the record.

“ACE is a process improvement that will help us meet our goal to eliminate the claims backlog and provide more timely benefits to our veterans, their families and survivors,” said Undersecretary for Benefits Allison A. Hickey. “The initiative also saves veterans the inconvenience and costs associated with attending a medical examination.”

The Department of Veterans Affairs (VA) also recently launched the “Make the Connection” program to inform veterans, their families, friends, and members of their communities about the resources designed to help vets live well. At MakeTheConnection.net, veterans and their loved ones will find information, insight, and support for dealing with and working through a variety of common life experiences, day-to-day symptoms, as well as mental health conditions. MakeTheConnection.net is a free and confidential resource.

Make the Connection links:

Main Page: http://maketheconnection.net

Resources and Support: http://maketheconnection.net/resources

Spread the Word: http://maketheconnection.net/resources/spread-the-word

Facebook: https://www.facebook.com/VeteransMTC

YouTube: http://www.youtube.com/veteransmtc