GAO Upholds UnitedHealth’s TRICARE Contract
Accountability Office (GAO) upheld a Department of Defense (DoD)
decision this week to award the TRICARE’s West region contract to
UnitedHealth Group. The original decision was made in March following a lengthy
battle between UnitedHealth and TriWest Healthcare Alliance, the company
that’s had the contract since 1996.
TriWest was awarded its
current contract in 2009, and that was protested by UnitedHealth. DoD
then identified errors in the original award process and granted the
contract to UnitedHealth, effective April 2013. TriWest, in turn, protested that
award and GAO’s decision this week is a result of that protest.
TriWest has not announced their plans for further
region includes approximately 2.9 million beneficiaries in 21 states,
including Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New
Dakota, Oregon, South
Dakota, Utah, western
Texas, Washington and
beneficiaries should not experience any changes to their benefits or
services due to this change in the contractor.